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Ensuring Quality Service: Licensing Specialist Walk-in Services/Appointments As of September 30, 2025

Last updated on September 30, 2025 9:32 am

Due to the high volume of application processing, you are now able to schedule an in-person appointment with your assigned Licensing Specialist. To do so, please send a message through your Contact HTSB tab in your Hawaiʻi Teacher Standards Board (HTSB) online account (For directions, see the How to Guides webpage).

HTSB also provides the following Walk-in services during our normal business hours:

  • Unlocking HTSB accounts
  • Scanning and uploading physical documents (For applicants who already have HTSB online accounts)

Walk-ins for all other services or inquiries will be accepted based on your Licensing Specialist’s availability during the following times:

  • 9:30 AM – 11:30 AM
  • 1:30 PM – 3:30 PM

Thank you for your understanding as we work to serve you efficiently and effectively.