Saturday, November 17 2018 12:22 PM

Contact Us

For the fastest response, Login to your HTSB account on and use the Contact HTSB tab to send a secured message to us.  By doing this, the information becomes part of your license record.
For help with your login and password, email us at
Emails and telephone calls are answered in the order received. During times of high volumne in the summer and in January, staff respond as quickly as possible, and processing time for applications may take up to four weeks.
Phone: 808-586-2600
Fax: 808-586-2606
Hawaii Teacher Standards Board
650 Iwilei Road, Suite 268
Honolulu, HI 96817

 Office Hours
Our office is open Monday – Friday from 7:45 am – 4:30 pm (HST), excluding State of Hawaiʻi holidays.

Parking Information
  • Dole Cannery Open-Air Parking Lot – FREE parking is available in the parking lot directly behind the Dole Cannery and adjacent to the Costco parking lot. Entry is from either Alakawa Street or Dillingham Boulevard.
  • Dole Cannery Parking Structure – PAY parking is available in the parking structure across Iwilei Road above the Regal Cinema theaters. The entrance is on Pacific Street near the back entrance to Lowe’s.
Directions to Our Office inside Dole Cannery From Dole Cannery Open-Air Parking Lot Adjacent to Costco
    • Enter the Dole Cannery Building and go toward the 1st floor Food Court.
    • Take the escalator to the 2nd floor mezzanine.
    • Turn right after exiting the escalator (you will see “Jerry Hays Inc.” office). Follow the walkway to the right (the Food Court below will be on your right).
    • Look for Suite 268.
  From Dole Cannery Parking Structure – Using Pedestrian Bridge
    • Take the parking garage elevator to the 2nd floor and use the elevated pedestrian bridge to cross Iwilei Road.
    • At the end of the pedestrian walkway you will enter the Dole Cannery’s 2nd floor mezzanine.
    • Continue straight ahead until you reach the 1st corner past the pillars and keep going straight ahead.
    • The HTSB office will be on your right, Suite 268.