HTSB Contact Information

The Hawaii Teacher Standards Board (HTSB) warns licensees to be aware of scams where thieves pose as state officials to obtain Personally Identifiable Information (PII) and intimidate potential victims. HTSB account holders should send a message using the Contact HTSB tab of their account with any questions and we will respond using your secure account.

HTSB staff answers messages from HTSB accounts, emails, and telephone calls in the order they are received.

During peak application times, staff responds as quickly as possible, and processing time for applications may take up to six weeks.

(Please note that the Contact HTSB tab is the most efficient way to communicate with HTSB regarding applications, licensing, and permits)

HTSB Licensing Specialist Assignments
Last Names beginning with the letters	Last Names beginning with the letters	Last Names beginning with the letters	Last Names beginning with the letters
A – G	H – M	N – S	T – Z
Licensing Specialist Tracey Idica	Licensing Specialist Mitzie Higa	Licensing Specialist Steven Harada	Licensing Specialist Jennifer Padua
808-784-5588	808-784-5591	808-784-5592	808-784-5584

WHO TO CONTACT:

Who’s Who? A Contact Guide for Hawai’i Teachers

 

HTSB ACCOUNT HOLDERS:

For the fastest response, log in to your HTSB account at www.hawaiiteacherstandardsboard.org and use the Contact HTSB tab to send a secured message. This instantly notifies HTSB staff.

1. Where to find the Contact HTSB tab in your online account:

• • Login to your HTSB Account > Click on Name > Click on My Profile > Click on Contact HTSB Tab >Click on Send New Message > Enter Message > Click on Send Message

1. Use the Contact HTSB tab in your online HTSB account to:

• • ask licensing questions;
  • ask application questions;
  • update your HTSB Profile;
  • schedule a phone consultation with a Licensing Specialist
  • check the status of an application

NOTE: During peak application times, May-July and January-March, it may take up to six (6) weeks to process your application. 

HTSB ACCOUNT LOCKED: 

1. Use the “Forgot email or username” or “Forgot password” prompts on the HTSB account login page: https://www.hawaiiteacherstandardsboard.org/auth/login  
2. Email us at htsb@hawaii.gov; or
3. Call 808-784-5580

NOTE: Please DO NOT create another HTSB account

NOT AN HTSB ACCOUNT HOLDER: 

If you DO NOT have an HTSB account, please send questions to

1.  htsb@hawaii.gov; or
2. Call 808-784-5580

 

HTSB OFFICE INFORMATION: