Wednesday, September 18 2019 10:47 AM

Login and Password Assistance

 
Questions:
For the fastest response, Login to your HTSB account on www.hawaiiteacherstandardsboard.org and use the Contact HTSB tab to send a secured message to us.  By doing this, the information becomes part of your license record.

Emails and telephone calls are answered in the order received. During times of high volume in the summer and in January, staff respond as quickly as possible, and processing time for applications may take up to four weeks.

Email: htsb@hawaii.gov
Phone: 808-586-2617
Fax: 808-586-2606

Neighbor Island Callers When calling from neighbor islands on a State of Hawaiʻi telephone line (such as a DOE school), use the HATS system: dial the last five (5) digits of our telephone number for a toll free call. Ex.: to call us dial 62600. The HATS system does not work from your home or cellular telephone.
Mailing Address
Hawaii Teacher Standards Board 650 Iwilei Road, Suite 268 Honolulu, HI 96817

Office Hours
Our office is open Monday – Friday from 7:45 am – 4:30 pm (HST), excluding State of Hawaiʻi holidays.

Parking Information
  • Dole Cannery Open-Air Parking Lot – FREE parking is available in the parking lot directly behind the Dole Cannery and adjacent to the Costco parking lot. Entry is from either Alakawa Street or Dillingham Boulevard.
  • Dole Cannery Parking Structure – PAY parking is available in the parking structure across Iwilei Road above the Regal Cinema theaters. The entrance is on Pacific Street near the back entrance to Lowe’s.
Directions to Our Office inside Dole Cannery
From Dole Cannery Open-Air Parking Lot
  • Enter the Dole Cannery Building and go toward the 1st floor Food Court.
  • Take the escalator to the 2nd floor mezzanine.
  • Turn right after exiting the escalator. Follow the walkway to the right (the Food Court below will be on your right).
  • The HTSB office will be on your left.
From Dole Cannery Parking Structure – Using Pedestrian Bridge
  • Take the parking garage elevator to the 2nd floor and use the elevated pedestrian bridge to cross Iwilei Road.
  • At the end of the pedestrian walkway you will enter the Dole Cannery’s 2nd floor mezzanine.
  • Continue straight ahead until you reach the 1st corner past the pillars and stay to the right.
  • Go straight ahead and for the HTSB office on your right before you reach the escalator.
From Dole Cannery Parking Structure – Crossing Iwilei Road
  • Take the parking garage elevator to the 1st floor and use the crosswalk to cross Iwilei Road.
  • Enter Dole Cannery’s 1st floor Food Court area.
  • Take the escalator to the 2nd floor mezzanine.
  • Turn right after exiting the escalator. Follow the walkway to the right (the Food Court below will be on your right).
  • The HTSB office will be on your left.